Last updated 9 November 2026
Refund policy
You’re buying a digital PDF that is delivered straight away. We still want you to feel safe buying it.
The short version
If the kit isn’t useful to you, email {{SUPPORT_EMAIL}} within 14 days of your purchase and we’ll refund you in full. You don’t need to give a reason.
How to ask for a refund
- Email {{SUPPORT_EMAIL}} from the address you used at checkout, or include that address in your message.
- We reply within two business days and issue the refund to the original payment method through Stripe.
- Your bank usually shows the refund within 5–10 business days.
Bundles
If you bought the Kit + 30-Day Quit System bundle, a refund covers the whole bundle. We can’t partly refund one PDF from a bundle.
After 14 days
After 14 days we don’t normally offer refunds, because the files have already been delivered. If something went wrong (you were charged twice, or the files never arrived) write to us anyway and we’ll fix it.
Who you’re buying from
Alisenta LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA. Payments are processed by Stripe.